To the left are detailed links to just a small part of what we can offer your organization.
- New Installations
- Network Maintainence
- Remote Access
- Platform Migration
- Training
- Wiring for new data lines
- Upgrade PCs
- Software Licensing agreements
- Leasing options
- Offsite backup
- Service plans (shown below)
We have outlined the following rate structure for your reference.
On call /as needed: $95/hour Standard service plan
This is our standard labor rate for those customers who have few service needs and prefer to call us when there is a problem.
3 hours dedicated service / month: $85/hour Peace of mind plan.
This level of service is for those customers who believe that an ounce of prevention is worth a pound of cure. In order for computer networks to remain healthy, they require ongoing monitoring, patching, and upgrading.
This is our recommended plan for routine maintenance. We provide a lower per-hour rate in return for a service commitment of as few as 3 hours per month.
10 hours dedicated service / month: $75/hour Comprehensive plan
This is our comprehensive plan for network service. A commitment of 10 hours per month guarantees our lowest hourly rate. We will work with you to set up a schedule to perform preventive and remedial service.
You benefit by choosing one of the above plans by locking in a labor rate. If you choose a plan with dedicated hours all labor, even larger projects, will be billed at your plans rate.
In addition to our regular repair service, recommended services we provide including the following:
- Consultation for business planning
We will sit with you and your vendors and help develop strategies for the continued growth of your business.
- Warranty diagnostics
Many vendors offer hardware replacement warranties which require pre repair diagnostics. We will interact with their technicians to expedite repairs.
- Verification of backups
Can you retrieve a file or directory if and when needed? We will test and verify your ability to recover data from your backups.
- Application of patches
In 2005, Microsoft Corporation came out with over 1312 security patches. Many companies fail to implement the latest security available. We will apply all critical server patches monthly.
- Battery backup testing.
UPS batteries can no longer protect a server after about three years of service. We will test your battery backups ability to provide power to your server and gently shut it down in the case of a power failure.
- Software updates
We will install software updates and work with software vendors as necessary.
- Antivirus monitoring and updates
We will review antivirus logs to verify the proper removal of any viruses which may have been detected on your network. We will verify that the latest updates are being installed according to your subscription.
- Firewall firmware updates and log monitoring.
Updates to your firewall will be installed according to your subscription and the logs will be monitored for proper operation and any suspicious activity.
- General Server Health
We will monitor the server logs with an emphasis on heading off problems before they become large ones.
As always feel free to contact us with your questions at :
315-263-2792